Responsible Gaming
Gambling at PariPesa Tanzania is intended to be an enjoyable form of entertainment. For most players it stays that way — but for some, gambling can become harmful. This page explains the tools available to every registered player, the warning signs to watch for, and where to get independent help if needed. All tools listed here are free to use and take effect immediately upon request.
Player protection tools
All tools are accessible from your account settings or by contacting live support. Changes take effect immediately — there is no waiting period before a limit or exclusion becomes active.
Set a maximum deposit amount per day, week or month. Once a limit is set it cannot be increased for 24 hours — decreases take effect immediately. Useful for players who want to control their weekly spend without stopping play entirely.
Set a maximum session length in minutes. When the limit is reached you will receive an alert and be logged out automatically. Session limits reset at midnight EAT each day.
Take a break of 1, 7, 14 or 30 days. During a cooling-off period you cannot log in, deposit or place bets. The period cannot be shortened once activated. Your account balance is preserved and available after the period ends.
Request permanent or long-term (6 months to 5 years) self-exclusion by contacting support at support@paripesatanzania.com. Self-exclusion takes effect within 24 hours. Any remaining balance will be refunded to your registered payment method.
Enable periodic on-screen reminders showing how long you have been playing and your net result for the session. Available in 15, 30 or 60-minute intervals from account settings.
You can permanently close your account at any time by contacting support. Closed accounts cannot be reopened. Any outstanding balance is returned to your mobile money wallet within 3 business days.
Warning signs of problem gambling
Problem gambling can develop gradually. The signs below are used by organisations including GamCare and the National Council on Problem Gambling to identify harmful patterns. If several of these apply to you, consider using one of the tools above or contacting an independent support organisation.
Spending more than you planned or can afford to lose
Chasing losses — betting more to recover money already lost
Borrowing money or selling possessions to fund gambling
Gambling interfering with work, school or family responsibilities
Feeling anxious, irritable or restless when not gambling
Hiding gambling activity from family or friends
Gambling to escape stress, depression or other problems
Repeated unsuccessful attempts to reduce or stop gambling
Independent support organisations
The following organisations provide free, confidential support for problem gambling. They operate independently of PariPesa Tanzania and have no access to your account data.
Free support, information and counselling for anyone affected by problem gambling. Available online and by phone.
gamcare.org.uk →Peer support group for people who want to stop gambling. Meetings available online and in person globally.
gamblersanonymous.org →Confidential advice and referral to treatment services. Free helpline available 24/7.
begambleaware.org →To activate any responsible gambling tool immediately, contact PariPesa Tanzania support:
support@paripesatanzania.com